FAQs

  • Please contact us on the contact page with:1) Information on the product, 2) How soon you need it done 3) Your location. In the subject line, please put 'URGENT ORDER'. I will get back to you to discuss your order and see how we can make it work. If I can rush your order, there will be an additional rush fee ($10.00)

  • Absolutely I do. Contact us to discuss your options.

  • Production times vary between 1-2 weeks for smaller items. For larger bags/items it is 4-6 weeks. These times are a guide, we endeavour to make orders as quickly as possible, all depending on workload.

  • Yes. Besides Australia, we also ship to New Zealand, the UK, Canada and the USA.

  • Absolutely. Please contact us to discuss your design options.

  • We sure do, it’s an awesome new feature with the website. The voucher will be emailed to either the purchaser or the recipient. There is no physical voucher, only electronic. The whole lot does not need to be spent at once either, if you have leftovers the page will let you know how much you have left. Next order you just put the voucher number in it will come off your total. Another great feature, the gift voucher never expires. Win win.

  • I source my fabric and bag hardware from local Australian suppliers.

  • You most certainly can. We can ship to a different address to your billing address.

    We can also add a personalised gift card to the parcel for you at no extra cost.

  • We would love to meet you in person but unfortunately, we don’t have a shop front. We do however attend markets around NW Victoria regularly and would love to see you there. Details are posted regularly, or if you want further information about what markets we will be attending, contact us.

  • All major credit cards are processed through STRIPE ~ VISA, MASTERCARD, AMERICAN EXPRESS.

    When at local markets, all major credit cards are processed through Square.