SHIPPING
At Rosie Posie, we love shopping as much as you and there is nothing better than getting your items quickly, so we strive to ensure you receive your goodies as soon as possible.
Production times are listed on each item as each item takes a different amount of time to produce due to it’s difficulty. These are a guide and we will endeavour to have items made before those times, depending on workload.
We offer Standard and Express shipping through Australia Post. Within Australia, and depending on your state, approximate shipping times for Standard Post are 2-13 business days, and Express Post approximate shipping times of 1-7 business days.
These delivery times are a guide and unfortunately we cannot guarantee these timeframes due to the occurrence of circumstance beyond our control, resulting in postage delays.
You will be supplied with a tracking number (except for some of the smaller items) so you can track your items.
You will be emailed a tracking number after your order has been shipped, please refer to your tracking number supplied for shipping updates on your order. Please allow up to 24 hours for the tracking number to become traceable on Australia Post’s website.
We cannot guarantee your order will arrive by a specific date, so it’s best to place your order ASAP to allow time for processing and shipping times.
Please allow extra time for delivery during peak periods like Christmas etc.
Please ensure your shipping details are accurate. Rosie Posie will not be liable to replace or refund items when tracking shows your order has been delivered to the shipping address you provide, a wrong address or if lost. You will need to contact Australia Post to lodge a dispute.
If your parcel is redirected back to us due to incorrect or incomplete address, you will be notified by email once it has been delivered back to us. You will be required to pay postage to resend your order back to you.
Our items are thoughtfully wrapped making your order ready to give as a gift or even just open for yourself.
Rosie Posie cares about the environment so we are transitioning to HERO packaging which is 100% compostable and eco-friendly. We encourage you to put these HERO bags into your garden and they will compost in 120 days. I have gone with a gorgeous teal green but there are some beautiful colours to select from so I might mix it up and use different colours for different sizes.. It's the little things in life that excite me lol.