Return & Exchanges

  • Your order can be cancelled within 24 hours of purchase unless we have been extremely efficient and the order has already been posted. You can contact us through the contact page to discuss your options.

  • Please contact us to discuss your options. If your order has not been started and I can accommodate your request, there shouldn’t be a problem.

  • Unfortunately, we do not offer exchanges for change of mind when you have received your item. Items are made to order and often personalised as well.

  • We happily accept returns if there is a fault with your item. The faulty item is to be returned within 14 days. Please contact us to discuss options.